Marmelade Policies

Return And Exchange policy

All products to be exchanged must be returned in their original packaging within 10 days from the date of purchase (Product should be in its original condition) and certain item category are not eligible for return due to hygiene concerns.

Refund policy

If you are not entirely satisfied, simply return the unopened item within 10 days from the date of purchase, We will refund the price you paid and credit the refund amount to your credit/account that you made payment with.

Delivery policy

-Delays may occasionally occur because of circumstances outside Marmelade’s reasonable control, including customs procedures, courier delays, weather conditions, holidays, or other external events. -Customers are responsible for providing complete and accurate delivery information. -Marmelade is not responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.

Payments

We accept Whish Pay and Cash On Delivery